Effective Date: October 16, 2026

Company: Comfort Chair Malta Ltd.
Address: 433 Triq Tempji, Ħamrun HMR 1734, Malta
Contact: help.desk.securi.krungsrionline@gmail.com |

1. Information We Collect

When you place an order, request information, or subscribe to our newsletter, we collect:

• Personal Information: Name, email address, phone number, shipping address
• Order Details: Product selection, customization preferences, delivery instructions
• Payment Information: Processed securely by Stripe Inc. (our payment processor) — we do not store credit card details
• Communication Records: Email correspondence regarding your order

2. How We Use Your Information

Your information is used to:

• Process and fulfill your custom furniture orders
• Communicate order status, production updates, and delivery schedules
• Process payments securely through Stripe
• Provide customer support and respond to inquiries
• Send order confirmations and shipping notifications
• Improve our products and services
• Send promotional emails (only if you opted in)

3. Information Sharing

We share your information only as necessary:

• Payment Processing: Stripe Inc. processes all payments. See Stripe Privacy Policy
• Shipping Partners: Name and delivery address shared with courier services for delivery
• Legal Requirements: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment card data is handled exclusively by Stripe, a PCI-DSS Level 1 certified payment processor.

5. Data Retention

We retain order records for 7 years for accounting, warranty claims, and legal compliance. After this period, personal data is securely deleted or anonymized.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing or request restriction
• Data portability
• Withdraw consent for marketing communications

To exercise these rights, contact us at help.desk.securi.krungsrionline@gmail.com

7. Cookies

Our website uses minimal essential cookies for basic functionality. We do not use tracking or advertising cookies.

8. International Transfers

Your data may be processed by Stripe in the United States under appropriate safeguards including Standard Contractual Clauses.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For privacy-related questions or to exercise your rights:
Email: help.desk.securi.krungsrionline@gmail.com
Phone:
Mail: Comfort Chair Malta Ltd., 433 Triq Tempji, Ħamrun HMR 1734, Malta